Find advice and answers from the KinderMats support team below.
Common Questions
We're happy to help! You can contact KinderMats Support via email at service@kindermats.com or by phone at (877) 828-8099. You can also fill out a form on our "Contact Us" page and a KinderMat representative will be in touch.
KinderMats are made with certified, tested and durable vinyl and comfortable polyurethane foam. All KinderMat foam is CertiPUR-US certified, which means the foam exceeds standards for content and durability, and is free from mercury, lead, formaldehyde, and ozone depleters.
Your order will be shipped the same day you place your order or the first business day following your order placement. Orders typically arrive in 3-5 business days.
Regular KinderMats are 45"-46" long and 19"-21" wide. Large KinderMats are 48" long and 22"-24" wide. Each KinderMat's product description has its specific dimensions listed. We suggest measuring your kiddo and finding their best fit!
By creating a KinderMats account, you'll be able to review your order history and receive access to exclusive deals! You can also contact KinderMats Support and we'll try to help you track down your order history if you've provided your name and email at checkouts.
The best way to save big on KinderMats products is to sign up for our newsletter! You'll receive a few promotional emails per month (we promise, we won't spam you!) with deals on different products that are EXCLUSIVE to email subscribers! In fact, by signing up you'll receive 10% off your next order at KinderMats!
If you're not satisfied with your KinderMat product, you may return it within 90 days of purchase. Return freight charges are the responsibility of the customer and the product must be returned in its original packaging. Call KinderMats Support at (877) 828-8099 for any questions or concerns.
KinderMats currently ship to all 50 US States and to Canada. We are always looking to add other international shipping locations. Contact us if you would like KinderMats.com to ship to your country.
Simply call us at (877) 828-8099 or (952) 239-3426, or email us at service@kindermats.com. We'd be happy to give you a quote!
You can now checkout using a card or with PayPal! KinderMats accepts Discover, Master Card, Visa, and American Express.
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Get in touch with us for details on additional services and custom work pricing